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Job Title: IT Technician
Job Type: Full-Time

Job Summary: 
We are seeking a motivated and detail-oriented Entry-Level IT Technician to join our team. This role is perfect for individuals with a passion for technology and problem-solving. The IT Technician will provide technical support, assist in troubleshooting hardware and software issues, and ensure the smooth operation of IT systems across the organization.

Key Responsibilities:

  • Provide first-level technical support for hardware, software, and network-related issues.

  • Install, configure, and maintain computer systems, printers, and peripheral devices.

  • Troubleshoot and resolve IT-related problems via phone, email, or in-person.

  • Assist in setting up user accounts, passwords, and security measures.

  • Support network infrastructure, including routers, switches, and Wi-Fi access points.

  • Monitor system performance and report issues to senior IT staff.

  • Perform routine maintenance and updates on IT equipment and software.

  • Document IT support requests and resolutions in a ticketing system.

  • Educate users on best practices for cybersecurity and software use.


Qualifications & Skills:

  • Associate’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).

  • Basic knowledge of Windows, macOS, and common IT applications.

  • Familiarity with networking concepts (TCP/IP, DNS, DHCP) is a plus.

  • Strong problem-solving skills and attention to detail.

  • Excellent communication and customer service skills.

  • Ability to work independently and as part of a team.

  • Willingness to learn and adapt to new technologies.


​Preferred Qualifications:

  • IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Fundamentals are a plus.

  • Previous internship or hands-on experience in an IT support role is beneficial.


Benefits:

  • Competitive salary and growth opportunities

  • On-the-job training and certification assistance

  • Health, dental, and vision insurance options

  • Flexible work environment


If you are eager to start your career in IT and want to gain valuable experience, we encourage you to apply!

Apply

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CONTACT US

6500 Boeing Dr., STE L150

El Paso, Texas 79925

Monday - Friday: 8am - 5pm

(915) 307-3077

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